Simple, Transparent Pricing
Start free, scale as you grow. No hidden fees.
“Switching to BillaCrew saved us 40% on support costs while improving our response times. The ROI was clear within the first month.”
Sarah Chen, VP of Customer Success at TechScale
Free
For individuals getting started with AI agents.
- 100 conversations/month
- 1,000 messages
- 2 AI agents
- 1 channel (web)
- 1 team member
- 100k cloud tokens
- Basic analytics
- Email support
Starter
For small teams scaling their customer experience.
- 1,000 conversations/month
- 10,000 messages
- 5 AI agents
- 3 channels
- 3 team members
- 500k cloud tokens
- Advanced analytics
- Knowledge base
- Workflow automation
- Priority support
Professional
For growing businesses that need powerful automation.
- 10,000 conversations/month
- 100,000 messages
- 10 AI agents
- All channels
- 10 team members
- 2M cloud tokens
- Custom workflows
- A/B testing
- Health scores
- API access
- Dedicated support
Business
For mid-market companies needing full-featured AI.
- 100,000 conversations/month
- 1,000,000 messages
- 50 AI agents
- All channels
- 50 team members
- 10M cloud tokens
- Custom workflows
- Advanced A/B testing
- Custom integrations
- Phone + email support
- Remove branding
- 90-day history
Enterprise
For organizations with advanced security & scale needs.
Tailored to your needs
- Unlimited conversations
- Unlimited messages
- Unlimited AI agents
- All channels
- Unlimited team members
- Unlimited cloud tokens
- Custom AI training
- White-label
- Dedicated CSM
- SSO & SAML
- Audit logs
- Custom integrations
Compare All Features
A detailed breakdown of what each plan includes.
| Features | Free | Starter | Professional | Business | Enterprise |
|---|---|---|---|---|---|
| Usage | |||||
| Conversations/month | 100 | 1,000 | 10,000 | 100,000 | Unlimited |
| Messages/month | 1,000 | 10,000 | 100,000 | 1,000,000 | Unlimited |
| AI Agents | 2 | 5 | 10 | 50 | Unlimited |
| Channels | 1 (web) | 3 | All | All | All |
| Team Members | 1 | 3 | 10 | 50 | Unlimited |
| Cloud Tokens | 100k | 500k | 2M | 10M | Unlimited |
| Features | |||||
| Analytics | Basic | Advanced | Advanced | Advanced | Advanced |
| Knowledge Base | |||||
| Workflow Automation | |||||
| Custom Workflows | |||||
| A/B Testing | |||||
| Health Scores | |||||
| API Access | |||||
| Remove Branding | |||||
| Custom AI Training | |||||
| White-label | |||||
| Security & Compliance | |||||
| SSO & SAML | |||||
| Audit Logs | |||||
| Custom Integrations | |||||
| Support | |||||
| Email Support | |||||
| Priority Support | |||||
| Dedicated Support | |||||
| Phone Support | |||||
| Dedicated CSM | |||||
Frequently Asked Questions
Everything you need to know about our pricing and plans.
Yes, you can upgrade or downgrade your plan at any time. When you upgrade, the new features are available immediately. When you downgrade, the change takes effect at the start of your next billing cycle.
We will notify you when you reach 80% of your plan limits. If you exceed your limits, your agents will continue to work but new conversations will be queued. You can upgrade your plan at any time to increase your limits.
Yes! All paid plans come with a 14-day free trial. No credit card required to start. You get full access to all features in your chosen plan during the trial period.
We accept all major credit cards (Visa, Mastercard, American Express). Payment processing will be available when you upgrade from the free plan.
No, there are no setup fees for any of our plans. You can get started immediately after signing up. Enterprise customers receive complimentary onboarding and setup assistance.
Absolutely. There are no long-term contracts or cancellation fees. You can cancel your subscription at any time from your account settings. Your access continues until the end of your current billing period.
Need a Custom Solution?
Get a plan tailored to your organization's unique needs. Our team will work with you to build the perfect AI agent solution with custom integrations, dedicated support, and SLA-backed uptime.